Certero Sign 3 of the UK’s Top 5 Channel Partner Resellers
Certero, a leader in IT hardware and software asset management solutions, recognized a lack of direction amidst the broader market of ITAM and SAM solution vendors. This has resulted in dwindling service and customer satisfaction levels a lack of innovation and a turbulent SAM vendor market rife with acquisitions and uncertainty.
May 2024 – Warrington, UK and Chicago, US.
Certero, a leader in IT hardware and software asset management solutions, recognized a lack of direction amidst the broader market of ITAM and SAM solution vendors. This has resulted in dwindling service and customer satisfaction levels a lack of innovation and a turbulent SAM vendor market rife with acquisitions and uncertainty.
The new Certero Partner Program was created to counter this broader market stagnation. With increasing challenges around controlling IT costs on-premises and with the rise of SaaS and Cloud, the time was right for Certero to break the mold and enable fresh options for customers and the channel partner community alike.
Certero are delighted to welcome new agreements with Bytes, CDW and Softcat – 3 of the UK’s top 5 resellers, within the first few months of the partner program’s launch. With further Certero partnership agreements flourishing across the APAC, EMEA and North American regions, it is indicative that the thirst for change within the ITAM / SAM vendor space is indeed, global.
This partnership growth has come in parallel to Certero being recognized as the only ‘Customers’ Choice’ for SAM tools in Gartner’s April 2024 ‘Voice of the Customer’.
With a 100% customer satisfaction rate for Certero recorded by Gartner Peer Insights reviewers within the report, Certero Director of Channel & Strategic Partnerships, Josh Shields, comments:
I’m hugely excited by the influx of new channel partners into the Certero Partner Program, as it will open up the industry-leading customer service and overall experience of Certero, to a huge sector of end–customers who can now access Certero through the trusted channel partners who know them best.